Image via Shutterstock Technical Writer Job Description: Example 2Īs a Senior Technical Writer, you will write accurate, engaging, user-friendly documentation that adheres to 's style guidelines. Strong experience owning an end-to-end documentation creation process.Įxcellent attention to detail and the ability to prioritize and work on multiple projects in a fast-paced, changing environment.Ī positive attitude, willing to jump in and tackle new challenges.Įxperience working with the following tools preferred: Confluence/JIRA, Git & Github, HTML, CSS, Jinja, JavaScript, Python, Intercom, Mixpanel. Strong written and verbal communications and experience working with content in multiple mediums.Įxperience working cross-departmentally to communicate the nuts and bolts of a product. Monitor metrics on the usage of training materials as well as direct customer feedback to prioritize future training investments.ģ+ years of technical writing experience. Gather customer feedback on documentation to improve usability.Īct as an editor to ensure consistency in training documentation across. Learn complex concepts, and communicate the information in a way that is engaging and understood by users. Work with product managers, product marketing, and engineers to produce and maintain world-class documentation, including: User Guides, Integration Guides, API Developer Guides, In platform documentation (tooltips, welcome instructions, etc.).īuild and maintain client aids that go beyond traditional documentation, such as online video, demos, guided tours, and other educational techniques. Customer performance is critical to and the tools you will build will create a powerful impact on adoption. You will be a core part of the product management team working closely with engineering, product marketing, and customer enablement to create resources that don’t just document what the product does, but accelerates a user from novice to power user. We are looking for a talented technical writer to help create and build out a modern documentation and user assistance infrastructure. Image via Shutterstock Technical Writer Job Description: Example 1 To protect the privacy of these companies, you'll notice we've redacted some information. Now we're going to build upon the previous section with five Technical Writer job descriptions from real companies. You can expect top candidates will have knowledge of.įive Technical Writer Job Description Examples It’s crucial that Technical Writers have background knowledge of technical platforms and languages. They’re also responsible for continuously editing and revising content to ensure users have the best possible experience with a changing digital product. In order to efficiently communicate with a variety of users, Technical Writers need to be experts at writing for both technical and non-technical audiences. Typically, Technical Writer candidates also have a few years professional experience in one of those fields. Technical Writers typically have a Bachelor’s degree in English, Communication, Journalism, Software Engineering, Computer Science, Technical Writing, Teaching, Curriculum Development or Scientific Publication or the equivalent in professional experience. Such documentation may come in the form of user guides, integration guides, API developer guides, in-platform instructions, installation/configuration instructions and system operations. What Does A Technical Writer Do? Image via ShutterstockĪ Technical Writer creates documentation and education materials to boost user experience on a digital platform. Technical Writer Job Description Template.Five Technical Writer Job Description Examples.
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